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After conducting a gap analysis, which of the following should be part of your next plan? A) File your gap analysis result B) Develop an action plan to address the gaps and follow through C) Turn the result into training material to help others D) Take the result to God in prayers ANSWER: B Another word for people skills is? A) Loving skill B) Interactive skill C) Interpersonal skills D) Sociable skills ANSWER: C How do you tell when a people handling process has been successful? A) When the mentee feels happier B) When the timeline is exhausted C) When the identified gaps have been addressed D) When the mentee is no longer complaining ANSWER: C One of the goals of handling people is to: A) Gain better control over them B) Get people to like us C) Display our people handling skills D) Help them achieve their lives’ purposes ANSWER: D The "S” in “SMART” goal setting stands for what? A) Special B) Specify C) Specific D) Speculate ANSWER: C What distinguished King Solomon as a great people handler? A) He was a king over Israel B) He showed respect to the people of God and requested for wisdom to lead them C) He was a mighty warrior D) He was a very wise man ANSWER: B What is delegation? A) Allocating responsibilities to others while retaining accountability B) Allocating responsibilities to others and looking the other way C) Allocating both responsibilities and accountabilities to others D) Relieving yourself of excess burden ANSWER: A When choosing a mentor for yourself, what are the things to consider? A) The Age of the mentor B) Nationality of the mentor C) Gender of the mentor D) How the mentor has been able to master the challenges I’m dealing with ANSWER: B Which of the following is not considered in SWOT Analysis? A) Observation B) Weakness C) Threat D) Strength ANSWER: A Which of the following is true? A) People handling skills can be developed B) People handling skills is only for a select few C) Everyone can demonstrate people handling skills D) There is nothing special about people handling skills ANSWER: A Which of the options below is not a reason to pursue relationship building? A) To make your life an attraction to your world B) To influence your world for God C) To gather more likes on social media D) To make it easier for people to come to your light ANSWER: C Which of these explains why Jesus did not relate with people or with same issues same way. A) Because of His very high situational management skill B) Because He believed in diversity of operations C) Because individual circumstances were different D) Because He traced every issue to its source and dealt with it at that level ANSWER: D Which of these is not a characteristic of wrong self-estimation according to Romans 12:3. A) To think of yourself more highly more highly B) To think of yourself less highly C) To think of yourself in relation to your friends D) To think of yourself relative to how God thinks about you ANSWER: D Which of these is not an example of soft skills? A) Communication B) Conflict resolution C) Consecration D) Assertiveness ANSWER: C Which of these is not an importance of soft skills? A) Help in building social confidence B) Helps create good first impressions with important clients. C) Helps avoid misunderstanding D) Helps avoid conflicts ANSWER: D Who is qualified to handle people? A) Pastors only B) All ordained ministers only C) Anyone with the right level of competence D) Anyone with the right approval level ANSWER: C Why is emotional intelligence important? A) It helps you to understand and relate to people better B) It helps you to know what people are thinking C) It helps to give advice on the decisions people need to take concerning their lives D) It helps to predict people’s future ANSWER: A Why is empathy important in handling people? A) It makes us put other people in our shoes B) It makes us observe people keenly from the distance C) It makes us put ourselves in other people’s shoes D) It helps us to conjure up solutions to people’s problem through the spirit realms ANSWER: C Why is it important to conduct self-assessment? A) To be able to determine your status B) To be able come to an awareness of your strength and limitations C) To process your self-awareness certificate D) To show people how you can be of help to them ANSWER: B Why is it important to know people in the spirit? A) To probe into their spiritual history B) Because people’s manifestations are sometimes a reflection of their spiritual conditions C) To enrich our knowledge of the Spirit world D) To show how spiritual we have become over time ANSWER: B