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Service Management focuses on providing value to the customer and also on the customer relationship.
A.True
B.False
ANSWER: A
Which of the following is most appropriate definition for kingdom service management?
A.Kingdom Service Management is a service that ensures that God’s word and His power are appropriately and accurately delivered to the members, kingdom citizens and people in general as the case may apply.
B.Kingdom Service Management is a conglomeration of services that ensure that the product (of God-given vision, message, and provisions for the needs of men) from the raw material (of God’s word and His power) is appropriately and accurately delivered to the members, kingdom citizens and people in general as the case may apply.
C.Kingdom Service Management is a conglomeration of services that ensure that the product is appropriately and accurately delivered to the members, kingdom citizens and people in general as the case may apply.
ANSWER: B
Kingdom Service Management focuses on
A.The Messages
B.The Recipient
C.The Management skills
D.All of the above
E.Options a and b
ANSWER: D
The goals of service management include the following except:
A.To provide continuous enhanced services and products that would help members’ productivity.
B.To develop stewards’ management skills
C.Promote members’ loyalty.
D.Increase the acceptability and embrace of the message and kingdom standard.
ANSWER: B
The most important factors in service management are the following except:
A.Skills
B.Service
C.Serving
ANSWER: A
The following captures the characteristics of the message that kingdom service management focus on:
A.Rightness of the message
B.Value-added advantage that the message has
C.The scriptural references of the message
D.Availability of the message
ANSWER: C
Which of the following is more appropriate in determining the rightness of the message?
A.The message must be full of the scriptures and be presented in a way that the audience can embrace it.
B.The message must be right and rightly packaged (presented and administered) to the members of the kingdom while the integrity (the image and originality) of the message is maintained.
ANSWER: B
Which of the following captures more the explanation of the availability of the message?
A.The message must be available to its intended audience in quality and quantity as demanded.
B.As described in Ecclesiastes 11:1, we should cast the bread of our message upon many waters and believe that for its harvest one day.
ANSWER: A
Which of the following captures more the explanation of the value-added advantage of the message?
A.The message must be relevant and potent to meet the immediate needs and the futuristic needs.
B.The relevance of the message is determined essentially by the audience.
ANSWER: A
The following factors capture the overview of the kingdom service management except:
A.Improvement
B.Leadership
C.Efficiency and Productivity
D.Monitoring
ANSWER: B
Kingdom Service Management Model follows this order:
A.Message - Progress - Training - Placement
B.Message - Training - Progress - Placement
C.Message - Progress - Placement - Training
D.Message - Placement - Training - Progress
ANSWER: C
As discussed during the lectures, the following are the measuring parameters for making kingdom progress:
A.Taking right steps in the direction of one’s given instructions.
B.Conformity to the image of Christ
C.Involvement in church activities.
ANSWER: C
Effectiveness of kingdom progress is measured by the following except on:
A.Achieving more with less
B.Having enough resources to work with
C.Alignment
D.Impact
ANSWER: B
The following factors, in order of importance play major roles in achieving progress:
A.Updates. Acquisition of right instruments. Implementation. Monitoring. Evaluation
B.Evaluation. Updates. Acquisition of right instruments. Implementation. Monitoring
C.Acquisition of right instruments. Implementation. Monitoring. Evaluation. Updates
ANSWER: B
Competence, character and confidence are great characteristics to consider in making a choice of the person to consider for assignment and placement. If you need to make choice, which of the following would be most appropriate:
A.A man with character and confidence
B.A man with character and competence
ANSWER: A
Competence in the kingdom is determined by their performance with TAGSS which is the acronym for:
A.Talents. Anointing. Goals. Skills. Sanity
B.Talents. Anointing. Gifts. Skills. Special abilities
C.Talents. Anointing. Glory. Skills. Sanity
D.Talents. Anointing. Goals. Skills. Special abilities
ANSWER: B
Placing people and assigning tasks are based on the following factors except one:
A.Competence
B.Availability
C.Spirit leading
D.Connections
ANSWER: D
In assigning people to kingdom tasks, the following factors play major roles in people’s performance except:
A.Rightness of heart
B.Spirituality
C.Dreaming
D.Willingness
ANSWER: C
Which of the statements is more appropriate?
A.In assigning task, it should be specific, clearly defined, measurable and achievable.
B.In assigning task, it should be clearly communicated.
ANSWER: A
Concerning training, nothing is special until it is trained. Also, we must ensure that training to be specific to the desired result and to an individual.
A.True
B.False
ANSWER: A
Which of these statements is most appropriate?
A.Service in Zion is compulsory because we are saved to serve.
B.Service in Zion is by choice with no consequences.God respects our choice as His children.
C.Service in Zion is by choice but the consequences of not being a part of His service shows that it is compulsory.
ANSWER: C
Which of these statements best reflects the position of Daddy, Rev. Olusola Areogun on service in the kingdom?
A.Divine assignment is God-given platform for a believer to express their God-given talents.
B.Divine assignment delivers you from demonic appointments.
C.Divine assignment is given to those who have been delivered from demonic appointment.
ANSWER: B
The only way through which God tests your trustworthiness is in your involvement in kingdom assignment.
A.True
B.False
ANSWER: B
The following statements are true about “Service in Zion” except:
A.No involvement in “Service in Zion,” no promotion.
B.Your involvement in “Service in Zion” is a measure of your maturity and responsibility.
C.The only way through which God tests your trustworthiness is in your in your involvement in kingdom assignment.
ANSWER: C
The following are the three parts of you that must get involved in your “Service in Zion” except one:
A.Time
B.Talent
C.Title
D.Treasure
ANSWER: C
“Service in Zion” can be broadly categorized into the following categories except one:
A.Direct service to God.
B.Service to God through services to God’s appointed anointed.
C.Service to God through serving the body of Christ.
D.Service to God through the ministry of Angels.
ANSWER: D
“Service in Zion” is from “the available” who is resourceful, willing to learn and to discharge his assigned duty as required.
A.True
B.False
ANSWER: A
Which of the statements is most appropriate?
A.“Service in Zion” demands being spiritual. You cannot serve the Lord in the flesh and that service be acceptable.
B.“Service in Zion” is skillful display of God-given talents.
C.“Service in Zion” cannot be done in the flesh and that service be acceptable.
ANSWER: A
As stated at the class session, the prerequisite for “Service in Zion” includes:
A.A willing and an anticipating heart
B.A willing and a confident heart
C.A willing and a loyal heart
ANSWER: C
The prerequisites for “Service in Zion” include the following except:
A.Pure conscience
B.Yieldedness
C.Diligence and enthusiasm
D.Desire
ANSWER: D
“Service in Zion” purges our conscience by:
A.Helping us to yield to the prompting of the Holy Spirit.
B.Helping us to think straight.
ANSWER: A
“Service in Zion” give you two platforms to occupy:
A.Platform for demonstration and announcement
B.Platform for preparation and performance
C.Platform for helping people and platform to be helped.
ANSWER: B
Which of these statements is more appropriate?
A.“Service in Zion” is an insurance for the latter says of your life.
B.“Service in Zion” is form of medication for past redemption.
C.All of the above
D.None of the above
ANSWER: C
Which of the following statements describe more the difference between negligence and neglect?
A.Negligence is an intended act, and deliberate act of ignoring something while neglect is an unintended act of ignoring something.
B.Negligence can be unintended act while neglect is an active decision to ignore something.
ANSWER: B
Grace is a major prerequisite for serving in Zion because:
A.It covers for human error while serving.
B.It covers for one’s sins.
C.It makes a man to serve the Lord acceptably.
ANSWER: C